LGBTQ Community Resources | El Camino Hospital

LGBTQ Community Resources

LGBTQ Community Resources

We strive to provide the highest quality care to our LGBTQ patients and their families. Please find below information on local and national LGBTQ resources.

El Camino Hospital has been designated a “Leader in LGBTQ Healthcare Equality” — one of just 300 hospitals nationwide to achieve this status, by the Human Rights Campaign Foundation (HRC), the educational arm of the nation’s largest lesbian, gay, bisexual, transgender, and queer (LGBTQ) civil rights organization.

LGBTQ persons who have questions, concerns, complaints or suggestions about their care or the care of a loved one at El Camino Hospital, please contact Patient Experience staff at 650-962-5836 or Any questions, comments or suggestions about El Camino Hospital’s LGBTQ Committee, please contact Franz Encisa (650-962-4932) or email at

Note: We hope this information is helpful. Inclusion of an organization or program on this list does not imply endorsement, nor are we liable for errors of omission in publishing this list.


Community Centers

Billy DeFrank Center
The Billy DeFrank LGBT Community Center strives to be the community's premier resource hub and a recognized leader in promoting health, strength, diversity and inclusiveness. They provide a broad array of opportunities and programs, a dedicated and caring staff, a corps of volunteers, and a spirit of community that celebrates the many facets of the broad-based Lesbian, Gay, Bisexual and Transgender constituency in Santa Clara County.

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Community Organizations & Family Support

Santa Clara County Office of LGBTQ Affairs
Santa Clara County Office of LGBTQ Affairs provides leadership and support for the well-being and longevity of LGBTQ communities in Santa Clara County through coordinated, integrated approaches.

PFLAG San Jose/Peninsula Chapter
Formerly known as Parents, Friends and Family of Lesbians and Gays, PFLAG is the United States' largest organization for parents, families, friends, and straight allies united with people who are lesbian, gay, bisexual, transgender and questioning.

Family Caregiver Alliance
LGBT Community Support: Caregiving for our Families and Friends support group offers a place for lesbian, gay, bisexual, and transgender caregivers of adults with chronic health problems to discuss the unique issues of caring for their loved ones. Read the FAQ. Subscribe to LGBT Community Support: Caregiving for our Families and Friends here.

Services and support for LGBTQ South Asians in the Bay Area.

Asian & Pacific Islander Family Pride
Services and support for Asian and Pacific Islander families with lesbian, gay, bisexual and transgender members in the Bay Area.

AGUILAS is dedicated to creating a supportive, culturally sensitive environment for gay/bisexual Latinos in the Bay Area.

Peninsula Family Services Senior Peer counseling program
Support and services for older adults, including LGBTQ. Eligibility: Age 55 years and older who live in San Mateo County.

Diversity Center
Services and support for LGBTQ youth and adults in Santa Cruz county.

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Local Medical Resources:

The Billy DeFrank LGBTQ Community Center
938 The Alameda
San Jose, CA 95126
(408) 293-3040

Offers a rapid HIV test that uses an oral swab (no needles, no blood!) and results are available in approximately 20 minutes. You can choose between Anonymous (no ID required, results delivered verbally) and Confidential (valid state ID required, written results provided).

Testing is available Monday - Thursday, 4PM-8PM (last checkin at 7:30PM)

For more info please check

The center also offers the following:
- LGBTQ library and free cyber center
- Vintage Luncheon (for seniors) Wed & Fridays 11am-1pm
- Gay Bingo every Wed night 6:30pm
- Drag Queen Bingo 3rd Wednesdays
- Artsplosion: young queer artist events

Valley Homeless Healthcare Program – Gender Clinic
A safe space for the homeless transgender and gender expansive community of Santa Clara County.

Services include:

- Primary care
- Sexually transmitted infection testing and treatment
- HIV testing
- Masculinizing and feminizing hormones
- Trans-affirmative gynecological care
- PrEP and PEP (prescriptions for the daily medicine that prevents HIV)
- Mental health counseling

2101 Alexian Dr., Suite D, San Jose, CA 95116-1901 (Bus #23, #70, #64, #522)
For walk-ins : Drop in on Mondays 8:30am-12:00pm (closed every 2nd Monday of the month)

American Cancer Society
Support for LGBT breast cancer sufferers

747 Camden Ave Ste B
Campbell, CA 95008
Phone Number: 408-871-1062
Hours: Mon - Fri 9:00 am - 5:00 pm

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National Resources

National LGBT Health Education Center
The National LGBT Health Education Center provides educational programs, resources, and consultation to health care organizations with the goal of optimizing quality, cost-effective health care for lesbian, gay, bisexual, and transgender (LGBT) people.

National Resource Center on LGBT Aging
The National Resource Center on LGBT Aging is the country's first and only technical assistance resource center aimed at improving the quality of services and supports offered to lesbian, gay, bisexual and transgender (LGBT) older adults.

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Safety and Anti-Violence Organizations

YWCA Silicon Valley- Domestic Violence Department, Support Network Program
The YWCA Domestic Violence Department, Support Network Program works to empower our diverse community to live free from domestic violence through the provision of safety, support services and self-empowerment.

YWCA Silicon Valley- Rape Crisis Services
The YWCA Rape Crisis Services helps residents of Silicon Valley to minimize the traumatic aftermath of sexual assault and to promote safety, mobility, and freedom from abuse for all people. YWCA Rape Crisis Services provides a 24-hour, seven days-a-week crisis hotline, immediate crisis counseling and assistance, information and referrals, and accompaniment services to medical, police, and court facilities. Services are provided at no cost for all survivors of sexual assault or abuse, as well as their loved ones.

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Youth/Transitional Age Youth:

Adolescent Counseling Services, Outlet- Mountain View, CA
Outlet empowers Lesbian, Gay, Bisexual, Transgender, Queer and Questioning (LGBTQQ) youth and builds safe and accepting communities through support, education, and advocacy. Outlet envisions a world that embraces, empowers, and celebrates LGBTQQ youth.

Adolescent Counseling Services, De Ambiente - Mountain View
De Ambiente is a community space for bilingual Spanish-speaking LGBTQQ youth, ages 10-25 years old. De Ambiente is the only Spanish speaking support group for LGBT Latino youth in the San Francisco Bay Area. De Ambiente provides an opportunity for building community, health education, leadership development, and social events.

LGBTQ Youth Space
The LGBTQ Youth Space is a Program of Family & Children Services that includes a community drop-in center and mental health program for lesbian, gay, bisexual, transgender, queer, questioning and ally youth and young adults ages 13-25 who live in Santa Clara County. The space is open 3pm-9pm Monday through Friday.

BWC Connections
Housing and education support for LGBTQ Youth.
Bill Wilson Center's LGBTQ Outreach Program supports youth of all sexual orientations, gender identities, and gender expressions, and validates all persons within the Lesbian, Gay, Bisexual, Transgender, and Queer/Questioning communities. The center provides help with housing, education, and mental health resources. Free weekly educational and skill-building workshops, regular wellness and self-care activities. LGBTQ youth support groups.

Talk to Someone

Inquire about services or get a physician referral. Our call-back and chat services are available 24 hours a day, 7 days a week.