Care Coordination | El Camino Hospital

Care Coordination

Care Coordination

Our care coordination staff is available to assist you during your hospital stay and help you prepare for your needs after you leave.

It’s natural to have questions about how you’ll manage your healthcare needs once you leave the hospital. You may need help planning for your recovery at home or have questions about continuing care or services available to you in the community.

The care coordination staff at El Camino Hospital includes RN case managers and medical social workers. These talented, experienced staff members can help you understand what to expect after you leave the hospital and assist you in planning a smooth transition.

In addition, care coordination staff can help patients, caregivers and family members with clinical ethics issues during a hospital stay, including treatment and non-treatment issues, communication difficulties or conflicts between patients or family members and staff. Care coordination staff is available to provide support and information to help people understand their options — as well as arrange a care conference, if needed.

Promoting a Smooth Transition

Our goal is to assure you have the care you need once you leave the hospital. We draw from in-home, community and family resources to help you or your loved one return to as independent and productive a role as possible. This planning can begin even before hospital admission.

We coordinate patient and family needs with a variety of resources, including:

  • Home health agencies
  • Skilled nursing facilities
  • Public health departments
  • Meal services
  • Medical equipment supply companies
  • Social services
  • Medicare/Medi-Cal regulations
  • Financial assistance
  • Alternative living arrangements (such as residential care homes)
  • Rehabilitation centers
  • Hospice care
  • Respite care
  • Transportation resources

How to Reach Us

When you’re admitted to the hospital, you’ll be assigned an inpatient RN case manager and, in some cases, a medical social worker. You may be referred to our Integrated Care Transitions Program for further assistance. If you need to reach care coordination staff in advance, we’re available to help:

  • Mountain View campus: 650-940-7200
  • Los Gatos campus: 408-866-4056

Office hours are 8 a.m. to 4:30 p.m., Monday through Friday.