Online Payment & Account Management
El Camino Hospital has implemented a new secure online patient portal called myCare. With myCare, you can access your electronic health record and pay your hospital bill all under one account.
myCare is a free online tool for you to view portions of your El Camino Hospital health record from your computer, tablet or smartphone. You can access myCare from any computer connected to the Internet using mycare.elcaminohospital.org or through smartphones and tablets using an app.
With myCare, you can:
- View your most recent El Camino Hospital test results
- Review your medications
- See summaries of your past El Camino Hospital appointments or inpatient stays
- See and pay your bill
Patients of Silicon Valley Primary Care and the Cancer Center may also use myCare to:
- Send your doctor a secure message
- Request perscription refills
myCare is powered by the Epic Corporation MyChart software. Access to information is controlled through secure access codes, personal IDs, and passwords. myCare is fully compliant with federal and state laws pertaining to your privacy.
Need more information? Visit our frequently asked questions about myCare.
If you were discharged BEFORE 6:05 a.m. on November 7, 2015, please refer to your paper billing statement for payment options. Online bill pay is not available to patients discharged before this date and time. Our customer service team is available to answer your questions and accept your credit card payment over the telephone Monday through Friday, 9:00 a.m. to 4:00 p.m., by calling 650-940-7220.
- Call 650-940-7220
- Email us at firstname.lastname@example.org
El Camino Hospital Patient Accounting
Oak Pavilion, 2505 Hospital Drive, 2nd Floor
Mountain View, CA 94040