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El Camino Hospital In the News

Making Hospital Bills Simpler at El Camino: Improving Patient Experience Through Online Billing

Last Updated Oct 2013

Image of Becker's Hospital Review LogoSituated in Silicon Valley, El Camino Hospital operates in the midst of a computer-savvy community. Considering their tech-minded patients, the Mountain View, Calif.-based nonprofit hospital decided last year it was time to transition to a more advanced patient billing system, says Robin Chow, customer service coordinator at El Camino.

"We wanted our patients to be able to view their statements online and pay their bills when we are not available," she says. "They are able to do just that with the Simplee platform."

Read the entire article on the Becker's Hospital Review website.