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Family Caregiver/Senior Assistance Program

Last Updated 1/9/2015 11:23:13 AM

Talk with one of our eldercare consultants to discuss any concerns or questions that you may have about aging, whether about yourself, an aging family member, or friend. Consultants assist older community members and their families with such concerns as maintaining independence, caregiver stress and burnout, driver safety, moving decisions and dealing with depression, to name just a few. You may arrange for an appointment in the office, talk to them by phone or communicate by e-mail.

Senior services--85-plusAn eldercare consultant can evaluate your needs and assist you with developing a prioritized action plan, and provide you with pertinent information and referrals for:

  • In-home care
  • Care management
  • Caregiver support resources
  • Adult day programs
  • Dementia/memory loss
  • Housing/living options
  • Mental health services
  • Meal programs

In addition, an eldercare consultant can help you develop a post-hospitalization, long-term plan for care at home or in a facility, and help long-distance caregivers with out-of-state senior resources and information.

Am I a Caregiver?

Some people don't think of themselves as caregivers because caring for a loved one seems like second nature or a family duty. However, in many ways, caregiving is like a new job. It may require learning new skills, shifting previous roles, and tackling demanding tasks. In order to best prepare yourself to care for a loved one who is ill, you need to first think of yourself as a caregiver. You are a family caregiver if you currently or soon will provide unpaid care to an ill, frail, or disabled family member or friend by:

  • Assisting with areas of personal care that he/she can no longer manage (dressing, bathing, toileting, feeding)
  • Providing transportation and assistance (for appointments, errands, medical emergencies or crises)
  • Helping with daily activities and maintaining the household (grocery shopping, picking up prescriptions, cleaning)
  • Governing finances (paying bills, managing a bank account, bookkeeping)
  • Participating in medical/nursing care at home (administering medications, performing medical and nursing procedures, communicating with the health care team)
  • Providing emotional support and companionship (talking, reading, and listening)
  • Organizing home health care (clarifying expectations, supervising and communicating with homecare staff)

(Source: Caregiver Resource Directory. Department of Pain Medicine and Palliative Care, University Hospital, Albert Einstein College of Medicine, New York)

When you talk to an eldercare consultant, you and your family will receive customized packets of information designed to meet your personal needs following your consultation and continuing support through phone calls or e-mail.

To learn more about this service, to speak to an eldercare consultant or to schedule an appointment, call 650-940-7210 or e-mail caregiver.assistance@elcaminohospital.org.

You may visit our eldercare consultants in El Camino Hospital's Health Library and Resource Center, First Floor, 2500 Grant Road, Mountain View, CA.


Family Caregiver Alliance: Bay Area Caregiver Services: Services offered to caregivers and families in the Bay Area, including caregiver training, respite services, free in-home consultations. Also provided are discussions of daily challenges, fact sheets on relevant topics, on-line discussion groups, caregiver tips, newsletters.

Medicare Caregiver Resources: Navigating Medicare, care options, getting assistance, e-newsletter on caregiver topics.

Sourcewise: Coordinating services and support systems for all adults in Santa Clara County. Additional services for older adults, include care management, Meals on Wheels, and Health Insurance Counseling and Advocacy Program (HICAP).

Community Services Agency of Mountain View and Los Altos: Provides free care management services to seniors living in Mountain View, Los Altos, and Los Altos Hills.

Manage Family Caregiving On-line: Lotsa Helping Hands is a free, private, web-based caregiver coordination service that allows family and friends to create a community calendar to assist a family caregiver with daily tasks.


Hiring In-Home Care (Microsoft Word document)

Assessment of Homecare Needs (Microsoft Word document)

Home Safety Assessment (Microsoft Word document)

Caregiver Burnout by the American Heart Association

Reaching Out for the Help You Need by the National Family Caregivers Association

Share The Caring: A Checklist for Caregivers by the National Family Caregivers Association

Ten Tips for Family Caregivers (Spanish) by the National Family Caregivers Association