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Quality: Online resources

Last Updated 4/15/2013 2:07:34 PM

How can you choose the best quality hospital for the care you need? It is important to consider quality, because research shows that some hospitals simply do a better job than others. For example, we know that hospitals that do a greater number of the same surgeries have better outcomes for their patients.

Look for a hospital that:

  • Is accredited by the Joint Commission on Accreditation of Healthcare Organizations.
  • Is rated highly by government, consumer or other groups.
  • Is one where your doctor has privileges, if that is important to you.
  • Is covered by your health plan.
  • Has experience with your condition.
  • Has had success with your condition.
  • Checks and works to improve its own quality of care.

The Patient Care Partnership (American Hospital Association)
This plain language brochure informs patients about what they should expect during their hospital stay with regard to their rights and responsibilities.

The California Office of the Patient Advocate
The Office of the Patient Advocate (OPA) is an independent state office established in July 2000 in conjunction with the Department of Managed Health Care.

The Joint Commission
The Joint Commission is an independent, not-for-profit organization that evaluates and accredits nearly 18,000 health care organizations and programs in the United States.

Ratings agencies

There are several ratings agencies, some run by state or consumer groups and others by trade groups or private companies.

Cal Hospital Compare
This Web site is the result of a partnership between three independent organizations dedicated to improving health care quality. This site includes ratings for clinical care, patient safety, and patient experience for the more than 200 hospitals in California that have chosen to participate in this important voluntary project.

The Leapfrog Group
The Leapfrog Group is a voluntary program aimed at mobilizing employer purchasing power to alert America's health industry that big leaps in health care safety, quality and customer value will be recognized and rewarded.

Consumer Reports
The Consumers Reports Health Ratings Center has been created to provide unbiased analyses and ratings to help consumers make informed health care decisions.

Other resources

These are other national organizations that El Camino Hospital has consulted in developing our goals for quality and patient safety improvement.

National Quality Forum

Collaborative Alliance for Nursing Outcomes

National Database of Nursing Quality Indicators

Institute for Healthcare Improvement
The Institute for Healthcare Improvement (IHI) is an independent, not-for-profit organization helping to lead the improvement of health care throughout the world.