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El Camino Hospital In the News

Online Service Aims To Simplify Hospital Bills

Last Updated Oct 2013

This is the problem Simplee is trying to address with a consumer-friendly Web service connecting hospitals and their patients. In one early success story, an implementation with El Camino Hospital in Silicon Valley, Calif., that went live in January, Simplee was able to demonstrate that many patients were willing to send an online or mobile payment if the process was sufficiently simple and understandable. Between January and June, the hospital saw self-service payments go from 2% to 33%, while the amount of time hospital staff spent helping patients understand and pay their bills dropped by 40%, according to a Simplee case study.

View the full article on the InformationWeek Healthcare website.