Simplee® and El Camino Hospital, the hospital of Silicon Valley, today shared results from the hospital's deployment of the Simplee®PAY platform for patient payments and engagement. In its first six months of using SimpleePAY, El Camino Hospital significantly expanded patient online "self-serve" payment, reduced operational costs, and raised patient satisfaction.
"Simplee helped transform billing from a point of patient friction into a strategic advantage," said Michael King, CFO El Camino Hospital. "With growing patient frustration toward rising high deductible plans, we used SimpleePAY to reverse this trend and actually improve our patient satisfaction while dramatically increasing payment velocity and decreasing operational costs."
Read the entire press release on the Digital Journalwebsite.